Account Set Up
- Guide to Getting Started With Reputation Builder (Download PDF)
- How Do I Sign Up For Reputation Builder?
- Brand & Colors
- Account Manager
- Supported Online Review Sites
- Online Review Links
Request Modes
- Guide to Request Modes
- Editing Email Templates and Landing Pages
- Adding Survey Questions
- Add NPS Rating Confirmation Drop-Down to Feedback Landing Pages
- Legacy Mode: Asking Only for "Rating Only" vs. Rating + Direct Feedback
- URL Based Feedback Request Flow
Managing Customers
- Google Sheets Integration
- Repeat Customer Feedback
- Customer Activity & Managing Customers
- Integrations
- What Happens if a Customer Opts Out?
- Adding & Deleting Individual Customers
Capturing Feedback
Managing Feedback
Publish
- Customize Data Only Layout for Review Widget
- Automatically Share Reviews on Social Media (New Feature)
- Social Sharing
- Review Widget
- Review Widget Set Up
- Review Widget Set Up for WordPress Sites
Reporting
- Success Report
- Insights Report
- Performance Report
- Reviews Report
- NPS Report
- NPS Score & How NPS Translates to a Star Rating
Billing
Tips & Best Practices
- The Power Of Tags For Reviews
- Marketing Your Reviews Beyond Your Social Channels
- Review Statistics You Need to Know
- Reputation Builder & GDPR compliance
- Increasing Review Counts
- Why Syndicating and Posting Duplicate Reviews is Bad