There are a few templates in Kiosk Mode that you can customize, depending on which Request Mode you're using. If you're still using Legacy Mode, you can edit the Positive landing page, and the Positive Feedback follow-up email.

1. Click Requests > Kiosk Mode.

2. Select the template you'd like to edit, and make your changes. In Legacy Mode, your Negative landing page and Negative Feedback emails will use the same templates as your regular Negative Feedback landing page and emails. In any of our new Request Modes - Ultimate, Review or Direct - you are able to edit the Positive Landing page, Positive Feedback email and Negative Landing page templates in Kiosk mode. The Negative Feedback email will still use the same template as your regular Negative Feedback email.