Add NPS Rating Confirmation Drop-Down to Feedback Landing Pages – Whitespark

In Ultimate and Review request modes, a NPS rating confirmation drop-down can be added to landing pages. This provides the customer a visual cue to review their rating and an opportunity to change it in the event they entered it incorrectly.

1. Log in via https://rb.whitespark.ca/

2. Select the business you want. From the Customer Activity screen click Requests > Request Modes.

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3. In Ultimate Mode, the rating confirmation drop-down can be found in Feedback Landing Page.

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In Review Mode, the NPS rating confirmation drop-down can be found in Negative and Positive Landing Page.

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4. Click the toggle ON to include the NPS confirmation in your landing page(s), and turn it OFF to not include this option. Don't forget to save your changes!