Yes. All communications in Reputation Builder is protected with 128-bit SSL encryption. We take HIPAA compliant measures to appropriately safeguard PHI (Protected Health Information).

What patient information does Reputation Builder store?

For a doctor or health professional that uses Reputation Builder, the only information present in the system for clients is:

• First name
• Last name
• Email address
• Phone number

 Every feedback request form contains a checkbox allowing the customer to opt in or out.

Does Reputation Builder allow patients (customers) to unsubscribe.

​Yes – Every email communication includes an unsubscribe link.

Does Reputation Builder transmit data securely

Yes – All data is transmitted via HTTPS.

Does feedback received show on the Review Widget automatically

We offer the ability for all feedback received needing to be approved manually before it can be shown on the Review Widget.